Wednesday, January 09, 2008

I Really Don't Like Verizon

I have once again been without telephone service, which is why you may or may not have noticed that I haven’t been around to visit. (crying now)Since November my phone has gone out at least once a week, each time seeming to fix itself within 24 hours. For the past week the phone hasn't worked for a continuous 24 hours. I would have a connection for an hour or so in the AM then none for the remainder of the day. Since Monday morning I have had no phone at all. Verizon first told me they would be here by 6PM that day. They Didn't show up. Then I was told my phone would definitely be repaired by 11PM yesterday. They didn’t show up. I called this morning to complain again and I was told the line was repaired and the case was marked “completed” WTF! I was then told no one could come until tomorrow! UGH! Can you tell I was extremely upset by now. I asked to speak with a supervisor and finally did. After I informed her what had happened, and asked if it was OK that the tech marked my phone as fixed, when in fact it was not! She informed me that a tech would come by 5PM tonight(Wednesday). So I sit here for the second time this week drafting a blog in Word. The other to be published another time.
I have to say that this whole thing has been very upsetting to me on many levels. First, it is horrible how Verizon apparently treats its customers. Making them wait and wait and wait, and then not showing up, saying that they repaired a phone, when in fact they did not. Causing me to call over and over and over and each time having to go through the ten minute automated robot answering service first, which never understands what the hell you are telling it, only to end up with a different live agent who you have to explain your problem to AGAIN!
The other part that I found disturbing has nothing to do with Verizon, but to do with me and how much I rely on the Internet in my daily life. And by that I mean mostly of course blogging, not to mention news, weather, music etc. But especially blogging and email. It has been only 2 ½ days (so far) and I miss you guys. I feel like my brain function is on hold while I wait for the Verizon people to fix my phone. I miss reading about your lives, your kids, your work, your WHATEVER! I miss you! And I also especially miss what you give back to me MY SANITY! It may seem sad to say but some days the fact that people visit my blog and especially those who come back, makes my entire day brighter! It makes me feel so good that even one person out there might be interested in what I have to say. I haven’t found it easy to meet “real life” friends around here and having blogging friends makes me feel connected to the world and a whole lot less lonely. I feel lonely today, I know it’s silly, but I do. I should look at the bright side; I know my hus is; I finished painting the living room, dusted the house, caught up on laundry, finished another book and spent some time drowning my sorrows with cheap wine last night. Heh heh!
So I guess it is time to get a laptop. At least then if my phone is not working I can drive to town and steal someone’s wireless service! Can you say “that sounds like a great 40Th birthday present “ for me!? My birthday isn't until February, but I must start working on the hus with my womanly wiles to encourage him to also believe it really would be a good present. I will let you know.
I hope I can post this tonight, otherwise I might just have to post a smaller one from work tomorrow evening.
Thanks for all of your support.

Yeah, I took a nap and when I woke up, DIAL TONE!


Anonymous said...

Can you get another phone provider? That sounds terrible.

2 days without phone or internet would drive me insane, too.

fold my laundry please said...

I have two tips for you:

1. Voice operated menus have certain, too terrible to mention in the comments, swear words programmed into their system. If you say them, it will send you directly to a human being.

2. A certain relative of mine discovered that the best time to ask for big presents, like a laptop, or a sports car (yes, a sports car!), is during sex. She says it works every time!

Anonymous said...

Hope your line remains fixed. I hate dealing with crap like that because you know that essentially the companies just don't give a shit. You're talking to some customer service rep that makes $6/hr who could care less if you have service or not.

I'd say a laptop sounds like the perfect 40th birthday present!!! If there is a question of convincing the hubby, I agree with Fold My Laundry. Although I'd specify that the request should come at the very beginning of a nice blow job. That way if your request isn't granted, then bl0w j0b terminates and he doesn't get his either! :)

MereCat said...

Happy early birthday! A laptop would be a great present. My 40th is in November. I hate how dependent I am on computers, but oh I do love them so.

Karen MEG said...

Keep working it baby...I finally got a laptop for Christmas after asking one for my birthday 2 months earlier. I like "fold my laundry's tip #2, too funny!

Family Adventure said...

I'm with alissa-- is there not another provider you can try out? It doesn't sound to me like Verizon is really...ahem...*appreciating* your business!

A laptop is an excellent idea for a gift, though! Make it happen, girl! :)


Anonymous said...

i was wondering about you. i knew you weren't at work, so i keep looking for a new blog. i am glad you are back. you are a special person that brings alot to this site with your talents. have a great, me

Suzy said...

I have Verizon on my cell but have never had a problem. But I am starting to have issues with Time-Warner. Basically, they all suck in some way. I had to call AMEX yesterday to ask: "What day do you send out the rebate checks?"

I can't tell you how many stupid prompts it took me to get a person who INSISTED I GIVE HER MY NAME. When she answered my question I just hung up on her mid-sentence.

alison said...

I hope it keeps working. I can't imagine being without email and my bloggy friends.

Gina said...

Oh that is bad, and they know they have you in a bind, too!

I hate big companies!

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hellomelissa said...

we used to have satellite internet that was constantly on the blink. and our home internet is also used for business, so it was a terrible mess.

i hope it all gets straightened out soon. but i know how slowly things move when you're in the middle of nowhere.

WillThink4Wine said...
This comment has been removed by the author.
WillThink4Wine said...

I love cheap wine. And I think you need to go out right this second and get a laptop. And more wine. Don't risk running out in case there's another emergency.

You're still reading this? Go on, get a laptop.

Anne said...

Its too bad you don't have any other options. I think "fold my laundry please" has some very good suggestions. Sex and a good meal go a long way with a man. It works for me and i highly recommend it.